This is a story about lazy presumptions...

Too long; didn't read? Don't try and second guess me. You'll be wrong.

I know that some people have disengaged from my writing. It's tl;dr.

The story ain't over yet.

That is all.

This is a story about being patronised...

This is my cat, Frankie. He was the kitten that nobody else picked. He's the most loving cat you could ever hope to meet. He loves humans. He thinks he's a little doggy, and follows you around and licks your face and stuff.

I think that I provide a nurturing and loving home for people and animals. I don't have a lot of evidence for this, but my friends used to love coming to my house, before it was sold, and Frankie used to call it home, and be a happy well-adjusted kitty there.

I'm going to switch this blog from telling you about me, and tell you the story of two Franks. First, there is Frankie my cat. Second, there is Frank: my homeless friend from Primrose Hill. I promised Frank that I would tell his story, and in telling Frank's story, I inadvertantly became entwined in it.

This is me climbing the hill, where I met Frank. I had no idea I was going to meet him. I was just taking photographs of London's skyline at daybreak. I sat down to rest on a park bench, struck up a conversation with a stranger, and our story began.

Frank's needs were not hard to understand, and seemingly not hard to address. As a firm believer in direct action, I was galvanized into a blur of activity. Who was I trying to save, him or me? Who cares... nobody else was there for Frank. Were you there for Frank? No. A lot of people had let him down. I had the time and the means to be able to try and help him.

Try is the operative word here. I'm going to try and not spoil the ending - which is going to be easy because we are writing the future as we live it - but I should let you know that this is no fairytale. I'm certainly not the knight in shining armour here. Despite my initial patriarchal attitude, it was me who learned from Frank, not vice-versa. He ended up helping me more than anybody could surely have predicted. I will leave it up to you, dear reader, to judge (with your super judgey-judgey face you reserve especially for people like me... whatever box that is you've tried to put me in).

So, what did I do? Well, we had a normal human conversation. Who knew that this is how human relationships are formed, and bonding and empathy can occur when we do such a thing. This so-called 'human connection' seemed to somehow transfer some understanding of Frank's fears and needs, into my brainbox, whereupon I somehow naïvely imagined that with whatever surplus I had, I might be able to help with some of his basic needs.

I defend thinking that I could help. You can't just throw money at the problem, but what have YOU tried yourself? Sure you read in a newspaper that we spend X on dealing with problem Y, and you think "that sounds like a lot of money" but really is it? How much direct support actually reaches people on the streets?

We absolutely can not criticise those who are trying to help, and take it from me, there really are not enough resources (shelter, food, volunteers, money for full-time workers and the real estate that is needed) to go around. This might sound anecdotal, but just use your eyes. Do you think people choose to sleep rough on the street? Are you stupid?

While you're digesting the fact that I just insulted your intelligence for being so prejudiced about the homeless, here's a photo of the view that Frank and I were enjoying on our park bench. Seems like a pretty sweet life, huh? Imagine waking up to this view every morning.

Have you noticed that it's not sunny every day? Have you considered that it rains a lot in the UK? Are you aware that it's pretty cold for most of the year, especially at night? Have you thought how you would stay warm & dry, if you had to sleep on the street year-round? How would you keep your clothes and sleeping gear from getting sodden with rain and dew? How would you stop your stuff from being stolen? Have you thought how much of your life you take for granted?

Is this too challenging? I know that it is, but I don't really care if you want to bury your head in the sand. I don't actually care if you switch off, disengage. I'm not writing this for you. I'm writing this for me & Frank. Maybe I'm just writing it for me, but it's still about Frank and it's still true. Try and dismiss me, try and dismiss this... go on!

JPMorgan Chase & Co investment bank employee and home owner tries to help homeless guy... coincidentally becomes homeless himself and follows in the footsteps of Frank. This is the true story I'm going to tell you.

I asked a member of Her Majesty's Constabulary (a Metropolitan Police Officer) to be a witness to me fulfilling the first of Frank's needs, right there and then, on the spot. Frank did not have a mobile phone, as he had been mugged. Without a means of contact, the Safer Streets team have very little way of finding people, except if they are sleeping somewhere obvious where they are preyed upon by muggers... Catch 22. I gave Frank my iPhone, and had a passing Policewoman witness the giving of this gift, in case he was ever accused of theft.

This was just the beginning of a journey that entangled the tale of Frank with mine, as we travelled on a similar voyage, through the same social ecosystem and his story became our story.

I took photos, and made notes throughout, but you have to believe me when I say that nobody would choose to go through what Frank and me went through. Nobody could plan for it. Nobody would want to experience it. Nobody should have to go through it, and I plan to share our journey, in the hope that people can empathise, rather than dismiss.

If you think "I've heard it all before" please share any links to those stories in the comments section below. Don't you think that the people who fall between the cracks should have their stories told? I do.

From high up, we see just how far we can fall (October 2013)

Tags: #homeless #frank #frankie #london #banking #career #police

This is a story of imitation...

I pitched the Cambridge Angels in flip flops. They didn't like this very much. It was a hot day in June though, so I thought it was appropriate. Perhaps I was a little over-inspired by The Social Network, but at least I wasn't wearing my dressing gown.

I also structured my company, so that my shares would be less diluted when the company received investment.

I was even so paranoid about anybody wrestling control of my company away from me, that when I wrote and signed a vesting agreement for my co-founder in a pub, on a napkin, during the first weeks of the Springboard Accelerator Program, in Cambridge, I deliberately held the pen upside down for the photo. Plausible deniability.

Anyway, so Hubflow is winding down operations, and that means I failed as CEO, despite the fact I stepped down a few years ago. Of course I wanted to give all my investors a big payday, so put a black mark against my name.

People should remember that I always had one eye on the sales pipeline and another eye on the bills, taxes, and wages. I would never bankrupt a company. However, it's all credit to my co-founder for getting things in order when I became unwell.

It's tough at the top, and I have nothing but respect for anybody who is in a CxO position. I'm not after anybody's job... I know how much of a kicking the executives get from investors, customers, and the sleepless nights thinking about everybody who is depending on them.

I'm also not so naïve as to believe that I should be telling anybody how to build a successful startup yet. I learned loads on the Springboard program, but those lessons have yet to express themselves in a useful and productive way for everybody who invested time & energy in me.

I'm wrestling with an unquenchable desire to research and develop stuff, to innovate, to explore ideas. I know that I can deliver a project as a solo founder, or build something from day one with the right co-founder(s). Bringing people in later in the life of a startup, is very difficult.

I also know that I can be a developer, or I can be a startup founder...  not both. Sure, I can write code, I can fix bugs, but the demands on a founder are so great that it's impossible to do the development as well. I was writing and maintaining code for the iPhone, iPad, Android, BlackBerry, Windows Phone, web application, maintaining the database, doing sysadmin, operational support... it was too much, on top of raising money, meeting customers, pitching and meeting mentors.

On the Springboard Program, Jon and Jess did a great job of supporting the founders. I know that Jon also went by far the extra mile for the teams that were dealing with issues, and the safety net that was there for me could not be faulted. I had bitten off more than I could chew.

I was always torn between raising any kind of investment round (friends & family, seed) or bootstrapping. I also was conflicted about bringing anybody into my startup, except hired help. I didn't trust anybody. I also couldn't let go of control and empower anybody to help me.

When you are bootstrapping, you don't have any money. For anything. Making rent payments, wages, expenses... everything comes down to one thing and one thing only: how much runway have you got left for your burn rate? You run lean, but you also run stressed. That's not an excuse for me not being a team player though. Hubflow probably could have been a bigger success if I had learned the importance of Team, as well as Traction and Technology.

You live, you learn.

Photographic evidence that I did make people laugh as well as cry. I think we had great times in Cambridge. I know I did (May 2011)

Tags: #startup #entrepreneur #university #career #leadership #computing #apple

This is a story of personal development, mistakes and unanswerable questions...

I wrote something on the platform of King's Cross, doing the minimum necessary research, all from my smartphone. It wasn't me being smart, or my phone, but the programmers, engineers, physicists, philosophers and authors of all the content, who selflessly published into the public domain, via the Internet, which enabled me to do this.

Of course, there had to be a seed too. That seed was Oxford, and the academic sons & daughters who attended state comprehensive during my childhood, including Ben Werdmüller (CEO of Known, where you are reading this post) who taught me how to program a computer and not just use it for consuming video games. Technology then became both my means of consumption for literature (e.g. Cornell University's ArXiv library) but also low-fi tech, such as the Microfiche film I used to view the first photographs of the Middle East, at St Anthony's College, Oxford Univesity.

Ben's father, Oscar, was at St. Anthony's, with my mother, Gillian. This connection has serendipitously given me a career, a love of photography and an appreciation for the physical books, photographs and human relationships, which can be obfuscated by computer screens and Microfiche viewers. Oscar & Ben also inspired in me a love of sport and teamwork, which is only coming to the fore in the 36th year of my life. Debbie, Ben & Hannah inspired in me a love of writing, drawing and creativity that would normally have been stifiled by my move into a technical industry.

The Werdmüller/Monas family's book of drawings by the children - Ben & Hannah - was one of the most precious objects I have ever had the priviledge of handling. Now my own mum looks after priceless manuscripts and first editions of every book ever printed, for the Bodleian Library, Oxford University. These connections are easy to overlook, if you hadn't lived 36 years in my shoes, which is understandable. We all have our own outlook. We are all independent and unique observers in the Universe.

Thanks to a great piece of writing by Ben, it dawned on me that what I do with my 'head start' in computing is often indistinguishable from magic for the vast majority of people, who are playing catch up. Ego and humility always duke it out in my brain, depending on whether I consider my own unique experiences and opportunities, or whether I compare myself to an 'average' set of experiences and opportunities.

So are ordinary people able to stay abreast of developments in theories pertaining to the fundamental nature of reality? Can a kid from a state comprehensive school read and understand the literature that is published in books and academic papers? The jury's out, but I can highly recommend J S Bell's Speakable and Unspeakable in Quantum Mechanics for anybody who would like to read about the probability of a Physics PhD's socks being of different colours.

In the interests of my own reputation... I don't think I've 'solved' or 'discovered' anything. Just a curious mind.

Nick Grant repeating the classic "Quantum Eraser" interferometry experiment with a laser and polarising filter, at the Cavendish Laboratory, Cambridge, UK (July 2011)

Tags: #physics #parents #oxford #childhood