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Middle Management

8 min read

This is a story about earning money...

Middle management

In the agricultural revolution, the scythe, the plough and the mill brought about greater productivity in our fields, and put more bread in our bellies. In the industrial revolution, the steam engine, the foundry and great big machines brought about greater productivity in our factories, and put shoes on our feet. In the information revolution, the spreadsheet, email and meetings have brought about greater productivity in our offices, and put zeroes on the end of the bank balances of the mega wealthy.

The average return on capital is exceeding the growth rate. This means that no matter how hard you work, the rich will get richer and poor will get poorer. If you are already wealthy, you will grow more wealthy, but for the rest of us our wages are falling in real terms.

"The triumph of human capital over financial capital and real estate, capable managers over fat cat stockholders, and skill over nepotism is largely illusory.” -- Thomas Piketty

It's a depressing situation, but sadly it's true. We are now living in the era of the supermanager. The remuneration for those at the top of the pyramid is completely unhinged and insane. There is absolutely no way that the eye-watering salaries demanded by top executives, in any way reflects their productivity. In fact, quite the opposite.

The National Health Service (NHS) has spent billions on re-organisation. The NHS is drowning under a sea of managers, while front-line services are cut back.

The reason why economic growth is stagnant, is because productivity is an illusion. When nearly everybody is a manager, hardly anybody is actually doing any work.

Managers only do three things:

  1. Any good news from their team, they just forward to their boss
  2. Any pressure / demands / requests / questions from their boss, they just forward to their team
  3. They think up ways to justify their jobs

A manager has a lot of time to dream up creative ways of wasting everyone's time, because they don't actually do any work. A manager needs to look busy, so they come up with all kinds of time-wasting scams and schemes in order to justify their pointless existence.

Microsoft have actually cottoned on to the fact that there is a giant army of middle managers, who do nothing but forward emails up and down the chain of command. In the email program Microsoft Outlook, there are actually buttons that make it even easier to just forward good news to your boss, and to forward other requests and things to your team. I literally just need two buttons to do my job. I don't even have to do any typing.

People don't like doing the typing.

Everything's a copy & paste job. Being a manager has become a job of forwarding emails and sitting in meetings because you're bored. If you feel really pointless, you can do a Microsoft PowerPoint presentation to bore the shit out of everybody. Nobody writes concise emails that everybody can dutifully ignore because they're pointless noise.

There are a few idealistic young employees - unpaid interns - who do all the work, which is then re-hashed as it works its way up through the ranks of middle management. Every layer of management is careful to remove any reference that would give credit to the person who actually did the work. Managers pass things off as their own effort, although secretly they know that they don't actually do anything.

This is so much worse than Imposter Syndrome. Most managers are actually imposters. They're there for the comfy seat, free coffee, warm office and hefty pay packet at the end of the month.

It's no wonder that lean startups are actually able to deliver great things: they're unencumbered by the valueless people who try to add value when actually they do nothing of the sort.

Trying to get a decision out of the chain of command is like trying to nail jelly to the wall. Managers know that the only way they're going to get fired is if they make a decision that turns out to be wrong. The easiest way to be secure in your job is to avoid taking decisions. The very managers who were hired to be executives - high-powered decision makers - are actually avoiding ever making a decision, in case it ends up reflecting badly on them. No manager has the guts to actually make a decision and face the potential consequences. Middle managers are experts in avoiding all responsibility.

We now have an office culture, completely dominated by a kind of 'pass the parcel' children's game. Everybody knows that things are going badly because nobody is doing any work and nobody is making any decisions or showing any kind of leadership. Instead, the buck gets passed round and round, as everybody tries to blame everybody else, and avoid any responsibility themselves. Often, it's the very people who are too busy doing the actual work who get blamed, because they didn't have the time to play the silly game and cover their arses.

You can be assured that when things go wrong, the blame will trickle down, until some poor sod on the front line is criticised for not staying on top of a totally unreasonable workload. Some poor scapegoat will be blamed, because they made a minor error, through exhaustion and stress.

What's remarkable is how few 'executives' actually face the chop themselves, when everything screws up. You would have thought that the whole point about receiving a big salary would be because you were the one taking responsibility, and therefore you would be to blame when things go wrong. However, there is absolutely no corporate accountability. It is the workers who are held accountable by their managers, because the workers are too busy to spend time justifying their existence and covering their arses.

The most profitable thing of all is to sit idle, on a pile of money. You can never make a mistake if you simply earn interest on your capital. There's nothing ventured at all, when your wealth is growing simply because you own the casino. House always wins.

If you have wealth, if you have success, if you have an audience and fame, then you can leverage it to become even more wealthy. What - pray tell - is the innovative business idea behind Keeping Up With the Kardiashians? Presumably, some family who are completely lacking in wealth and fame would also like to be highly paid to be featured on reality TV? However, it is only those who already have wealth who are given the opportunity to make more wealth.

This era of low growth and wealth worship is absolutely destroying society. The economy is run for a tiny elite with unimaginable wealth, while the vast majority struggle in dead-end careers that are stressful and boring.

Middle management is just a position in the lower order of the entourage of the oligarchs, royalty and fat cat plutocrats. Middle managers have bought into the belief that they are going to succeed in the capitalist's pyramid scheme. Organisation charts give the belief that you are 'only' a certain number of layers of management from being the CEO, but it's a con, because each layer of middle management expands the base of the pyramid by a factor of 10.

Pyramid scheme

Organisations have now started to throw around job titles like "Vice President" and "Managing Director", and there are even CEOs who are not actually CEOs. An organisation like HSBC might have hundreds of "CEO"s amongst their 230,000 staff. It's just a bullshit job title given away to make somebody think they're getting ahead in the game.

The fact of the matter is that while we toil in the hope of a promotion and a pay rise, we are wasting our time because we are becoming de-skilled and institutionalised. Our grandfathers could build houses and fix mechanical things. Our office-based service industry economy has left most people unable to even change a lightbulb.

Come the revolution, when there are power cuts and the Internet stops working, how much use are your skills in forwarding emails?

The middle managers might be able to justify their jobs today, and are attempting to stuff as much money in the mattress as possible, but it won't be enough. Even property deeds, policing and the rule of law won't matter when the masses rise up in anger at having been oppressed for too long. Even soldiers are feeling the economic squeeze, and will be unwilling to turn their guns on their own people, in order to protect the plutocrats.

The unwillingness to address income inequality and share the wealth can only lead to popular uprisings.

 

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